The Legacy and Innovation of DFW Truck & Auto Accessories

Lilly Hunter

Let’s kick this off with a little trip down memory lane, because, man, the story of DFW Truck and Auto Accessories is just too good to gloss over. Back in 1978, Ed and Kristine Abbott had a simple philosophy: treat people the way you wanna be treated. Sounds easy enough, right? But it’s that golden rule approach that not only guided their business but also built something that still stands strong today.

Lilly Hunter

Picture this—a small operation on Division Street in Arlington, Texas, selling camper shells from what was basically a car lot. I mean, it’s hard to imagine that same car lot evolving into what we see now. Over forty-five years later, DFW Truck and Auto Accessories is a powerhouse. They are North Texas' largest provider of truck campers, with over 150,000 sold. Yeah, you heard that right, 150-thousand. That’s just impressive no matter how you look at it.

Lilly Hunter

And it’s not just the numbers—it’s the vibe. You know, that sense that these folks aren't just selling you something, but actually care about the experience you’re having. Here’s the kicker: 75% of their business comes from repeat customers and referrals. Think about that for a second. That means people are not only coming back themselves but telling their buddies, their family, practically anyone who’ll listen, “Hey, these are the people you can trust.” You don’t hit stats like that unless you’re doing something very, very right.

Lilly Hunter

So, yeah, this company may have started small, but its heart has been in the same place since day one. Treat people right, do what you say you’re gonna do, and folks will stick with you. Simple, but, oh man, it just works, doesn’t it?

Lilly Hunter

You know, when you walk into one of DFW’s stores, it’s a little overwhelming in the best way possible. They’ve got over 2,000 truck accessories in stock, right there waiting for you to check out. I mean, we're talking millions of dollars' worth of inventory. And you can actually see it, touch it, really get a feel for what you’re buying before you make a decision. Not a lot of places can offer you that.

Lilly Hunter

And what really gets me is that it’s not just about having stuff on the shelves; it’s about knowing that stuff better than anyone else does. The team at DFW? These are folks who’ve been in it for the long haul. The average tenure for their salespeople is over a decade. So, when they say they know what works—or what doesn’t—they’ve got the kind of experience to back it up. It’s not just, oh, here’s a product catalog. It’s, “Hey, I’ve tested this myself,” or, “This is what I’d use on my own truck.” There’s a big difference there, and it shows.

Lilly Hunter

But, you gotta hear about their services because, oh man, this is where they really shine. First off, they install everything they sell. And not just with your run-of-the-mill crew—it’s all done by pros who’ve been at this for years. They service what they sell, they guarantee their prices; heck, they’ll even match legitimate online deals if you find one. It’s like they’ve thought of everything to make sure you leave with zero doubts in your mind.

Lilly Hunter

And I have to call out how they’re always looking ahead. Whether you need, like, nano-ceramic window tinting—which, by the way, cuts heat and UV rays like a champ—or a high-performance bedliner, they’re ready with the newest, smartest solutions. It’s like they've got one foot in innovation and the other planted firmly in that old-school “do right by people” mindset.

Lilly Hunter

Alright, let’s talk about one of the most important things when it comes to a business like DFW Truck Auto and Accessories—trust. Now, you don’t build that kind of trust overnight. This is the kind of thing that takes years, decades even, of doing the right thing, sticking to your principles, and always putting your customers first. And DFW? They’ve been doing just that for over forty-five years.

Lilly Hunter

What’s wild is how much expertise is packed into this company. Like, did you know that between all their employees, there’s something like 500 years of combined experience in the aftermarket auto industry? Five hundred years! That’s not something you see every day. It’s that kind of wisdom and know-how that makes all the difference when you’re looking for advice or figuring out what’ll work best for your truck.

Lilly Hunter

And the other thing that blows me away is how they’ve managed to stay ahead of the curve. I mean, sure, they’ve got the legacy. That’s clear. But they’ve paired it with innovation that keeps them relevant in this crazy, tech-driven world we’re in now. They’ve made it easy for customers to get their hands on products that are modern, cutting-edge, but also practical. It’s like they’ve got this sixth sense for blending tradition with progress, and it works beautifully.

Lilly Hunter

But honestly, what really makes DFW special isn’t just the products or services. It’s the stories. The way they’ve helped folks turn their trucks into something more—whether that’s a workhorse for their business or the ultimate road trip companion for their family. I’ve heard customers talk about how a new cover or window tint has totally changed the game for them. It’s those little transformations that make a big impact, you know?

Lilly Hunter

So, here we are—over four decades, countless satisfied customers, and a company that’s never stopped evolving. And, man, it’s clear they’re just as passionate today as they were back in ’78. It’s not all that common anymore to find a place that feels this genuine, this dedicated to doing right by the people who walk through their doors. And if you ask me? That’s something worth celebrating.

Lilly Hunter

On that note, folks, that’s all I’ve got for today. Thanks for hanging out with me—it’s always a blast talking trucks and all the ways we can make them even better. Catch you next time, and as always, keep driving forward!